Load Runner

Where can I get help?
Mercury Interactive Customer Support Site. Visit Mercury Interactive\'s customer support site (http://support.mercuryinteractive.com) for support hours, contact information, and other important information about customer support. Use the site to submit support service requests on-line, and to access knowledge base articles, user discussion forums, patches, on-line documentation and the latest product information. This is available to only customers.

Mercury Interactive Web Site. Visit Mercury Interactive at (http://www.mercuryinteractive.com) for information on new products, events, a list of local distributors, and more. This is available to the public.

Mercury Interactive Phone Support. For customers in the US, Canada, and the rest of the Americas, you can get phone support between 6 AM and 5 PM Pacific Time at (877) TEST-HLP or locally at (408) 822-5400. This is available to only customers.

For all others, see the contact list on the web at
http://support.mercuryinteractive.co...O/contacts.jsp
Applications
What protocols does LoadRunner support?
LoadRunner ships with support for the following protocols. Other protocols are available but are not necessarily full supported.

E-Business
FTP
LDAP
Web/Winsocket Dual Protocol
Palm
SOAP
Web (HTTP/HTML)
Wireless
i-mode
VoiceXML
WAP
Streaming
Media Player (MMS)
Real
Mailing Services
Internet Messaging (IMAP)
MS Exchange (MAPI)
POP3
SMTP
Enterprise Java Beans
Enterprise Java Beans (EJB)
Rmi-Java

Distributed Components
COM/DCOM
Corba-Java
Rmi-Java
Middleware
Jacada
Tuxedo 6
Tuxedo 7
ERP
Baan
Oracle NCA
PeopleSoft - Tuxedo
Siebel - DB2 CLI
Siebel - Oracle
Siebel - MSSQL
SAP
Client/Server
DB2 CLI
Domain Name Resolution (DNS)
Informix
MS SQL Server
ODBC
Oracle (2-Tier)
Sybase CtLib
Sybase Dblib
Windows Sockets
Legacy
Terminal Emulation (RTE)
Custom
C Vuser
Javascript Vuser
Java Vuser
VB Script Vuser
VB Vuser

What can I monitor with LoadRunner?
LoadRunner ships with support for the following components. Other monitors are available but are not necessarily full supported.

Client-side Monitors
End-to-end transaction monitors - Provide end-user response times, hits per second, transactions per second.

§ Hits per Second
§ HTTP Responses per Second
§ Pages Downloaded per Second
§ Throughput
§ Transaction Response Time
§ Transaction per Second (Passed)
§ Transaction per Second (Failed)
§ User-defined Data Point
§ Virtual User Status
§ Web Transaction breakdown Graphs